Shipping Policy
Updated at 08-02-2021
Shedmart (“we” and “us”) is the operator of (https://shedmart.in) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
GENRAL TERMS
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
SHIPPING COSTS
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.
RETURNS
Thank for shopping at Shedmart. We appreciate the fact that you like to buy the stuff we sell. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at Shedmart. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Shedmart, you agree to the terms set forth below along with Shedmart’s Privacy Policy.
If there’s something wrong with the product you bought, or you received damaged product, you can apply for refund and return your Item.
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
For further details go to: https://shedmart.in/return-refund-policy
DELIVERY TERMS
- Drop Shipping Model
A fulfillment model that allows you to buy products individually from a wholesaler and ship them directly to your customer. Instead of purchasing a large amount of inventory, you simply partner with a drop shipping supplier and list their merchandise for sale.
- Transit Time Domestically
In general, domestic shipments are in transit for 2 – 7 days
- Transit time Internationally
Sorry, but don’t send products internationally yet.
- Dispatch Time
Orders are usually dispatched within 2 business days of payment of order
Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
- Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
- P.O. Box Shipping
Shedmart will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
- Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.
- Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
TRACKING NOTIFICATIONS
Upon dispatch, customers will receive a Order id from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider by visit the “Track your Order” page. Or, as a guest, you can visit the Track Your Order page at https://shedmart.in/order-tracking-form/ and enter your Order ID and your Billing Email address linked with the order.
PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
DUTIES & TAXES
- Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website
- Import Duties & Taxes
Import duties and taxes for shipments will be pre-paid, without any additional fees to be paid by customer upon arrival.
CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy: https://shedmart.in/return-refund-policy
INSURANCE
Parcels are insured for loss and damage up to the value as stated by the courier.
- Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
- Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
CONTACT US
Don’t hesitate to contact us if you have any questions.
- Via Email: support@shedmart.in
- Via Phone Number: +91 9810564023